About Us

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Meet the Team

Our multi-disciplinary team allows us to look for the non-traditional solutions to understanding human behaviour and measuring customer experiences in an actionable way. Our team includes ethnographers, social anthropologists, behavioural psychologists, sociologists, marketers, planners, engineers and qualitative and quantitative research analysts.

Lauree Vallery

Lauree Vallery

Founder, CEO
Doug Vallery

Doug Vallery

Managing Director
George Hardy

George Hardy

Vice President Research and Technology
Michael Rose

Michael Rose

Quantitative Research Analyst
Janet McCausland

Janet McCausland

Executive Project Leader
Alexandra Felix

Alexandra Felix

Senior Consultant, Instructional Design, Coaching & Training
Ellen Vallery

Ellen Vallery

Office Manager/Bookkeeper
Alex Menzies

Alex Menzies

Project Coordinator
Jane Matthews

Jane Matthews

National Field Manager
Jaqui Vallery

Jacqui Vallery

Qualitative Research Analyst
Richard_Jenkins-sm

Richard Jenkins PhD

Quantitative Research Analyst
Vikki Fiddler

Vicki Fiddler

Executive Project Consultant
ERS Field Team

Field Ethnographers

Join the Experience Renewal Team!